Welcome to the Cabinetry.Online Status Page
Cabinetry.Online Status Page

Here, you can find real-time updates on the operational status of our platform.
We are dedicated to transparency and keeping you informed about any issues that may affect your experience. 
If you are unable to access Cabinetry.Online due to an outage, please reach out to our support team at
P: (03) 5254 3274 | E: urgent@cabinetry.online | W: Log A Ticket

Our Commitment to You

At Cabinetry.Online, our priority is to provide you with a seamless and reliable experience. 
In the event of any disruptions, we are committed to:

Prompt Communication: Keep you informed with timely updates about any issues affecting our services.

Quick Resolution: Work diligently to resolve any issues as quickly as possible.

Continuous Improvement: Regularly update our systems to prevent future occurrences and enhance platform performance.

Status Levels

High: System Outage
The platform is currently experiencing a major outage. Users may encounter unresponsive pages or errors.

Warning: Performance Degradation

We are experiencing some performance issues. You might notice slower load times or intermittent connectivity problems.

Resolved: 

The issue has been identified and resolved. The platform is now operating normally.

Maintenance and Updates

Scheduled Maintenance

Scheduled maintenance is currently in progress. During this time, some services may be temporarily unavailable. 

Regular software updates (which may include bug fixes, software improvements and addition of new features) are currently performed using continuous deployment, and accordingly, it is expected that any interruption to the service will be extremely minimal during the update. Software updates as part of our regular release schedule are performed during times of low system utilisation by customers for risk minimisation purposes

Internal Action Plan During a System Outage

In the event of a system outage, we follow a structured action plan to ensure a quick resolution:

Incident Declaration: Our monitoring systems promptly alert us to any issues, triggering the incident management process.

Initial Response & Notification: An initial response is issued, and our team notifies all stakeholders, providing a timeline and expected impact.

Investigation: Our technical team conducts a detailed investigation to determine the root cause of the outage.

Mitigation: We implement immediate actions to mitigate the impact and prevent further issues.

Resolution & Verification: Once a solution is deployed, we verify system stability and ensure all services are restored to normal operations.

If you’re experiencing an issue that’s not noted on the status page, raise a case with our support team so they can investigate further.